Retailer Debenhams’s Flowers website hacked

Retailer Debenhams's Flowers website hacked

Retailer Debenhams’s Flowers website hacked

Category : Blog , Uncategorized

Retailer Debenhams’s Flowers website hacked

Retailer Debenhams’s Flowers website hacked. The news came that Retailer Debenhams’s Flowers website was hacked and up to 26,000 customers, personal data has been compromised.

Department store chain Debenhams has issued a statement on the data breach, revealing payment details, names and addresses were potentially taken , which targeted Ecomnova, a third party e-commerce company that owns and operates the flower and gifting website. Debenhams said it has contacted customers whose data was accessed. While, customers of, which is a separate website, have not been affected.

On  24 February , the company noticed the cyber attack for the first time and then again on  11 April from then Debenhams Flowers website is offline.

Retailer Debenhams's Flowers website hackedDebenhams stated, “Our communication to affected customers includes detailing steps that we have taken and steps that those customers should take”.

In an interview with BBC, a spokeswoman has said that they have sent emails to up to 26,000 customers and informed them about the cyber attack followed up with a letter in the post.

Customers who suspect they’ve been the victim of fraud must immediately contact their bank or credit card provider, as well as Action Fraud, the UK’s national fraud and internet crime reporting centre, on 0300 123 2040 or online.

Debenhams chief executive Sergio Bucher said in a statement “As soon as we were informed that there had been a cyber-attack, we suspended the Debenhams Flowers website and commenced a full investigation”.

“We are very sorry that customers have been affected by this incident and we are doing everything we can to provide advice to affected customers and reduce their risk” , they said.

The Information Commissioner’s Office (ICO) has already been informed about the incident.


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